Statuses you may encounter:
- OPEN — new / awaiting follow-up
- IN_PROGRESS — in progress
- WAITING — waiting for your answer or external info
- RESOLVED — resolved
- CLOSED — closed
Do you still have questions after following these steps? Contact TripleZero iT support via the ticket system or email. Always mention your domain name and a clear description of the problem, so that we can help you faster.
View other articles in the knowledge base for additional explanations about hosting, email and security.