Logged in customers open tickets via CRM → Tickets (or shortcut from the dashboard).
- Go to Tickets.
- Create a new ticket with a clear subject.
- Describe the problem, domain, time and any error message.
- Send; status usually starts as Open.
Do you still have questions after following these steps? Contact TripleZero iT support via the ticket system or email. Always mention your domain name and a clear description of the problem, so that we can help you faster.
View other articles in the knowledge base for additional explanations about hosting, email and security.