There is a live chat widget on public pages of TripleZero iT. It is hidden on login and dashboard/CRM screens, so you use the ticket portal there.
Do you still have questions after following these steps? Contact TripleZero iT support via the ticket system or email. Always mention your domain name and a clear description of the problem, so that we can help you faster.
View other articles in the knowledge base for additional explanations about hosting, email and security.