If you have problems in CyberPanel, first look at service status, error logs, disk space and recent changes.
Diagnosis
- Check that OpenLiteSpeed, MariaDB/MySQL and mail services are running.
- View website and server logs in CyberPanel.
- Verify DNS, SSL validity and firewall bans.
- Restore from backup if an update broke the site.
- Open a ticket at TripleZero iT with logs and time if you cannot resolve it.
Do you still have questions after following these steps? Contact TripleZero iT support via the ticket system or email. Always mention your domain name and a clear description of the problem, so that we can help you faster.
View other articles in the knowledge base for additional explanations about hosting, email and security.